Easy Score Padel

We understand the importance of your satisfaction as a customer and we are committed to providing you with a worry-free and transparent purchasing experience. Here is our exchange and refund policy:

Exchange :

• We accept exchange requests within 30 days of receiving your order.
• Items must be in their original condition, unused and in their original packaging.
• Please contact our customer service team to obtain an Exchange Authorization Number (EAR) before returning your item.
• Return costs are the responsibility of the customer, except in the event of a defect or error on our part.

Refund :

• Refunds are available for items returned within 30 days of receiving your order.
• Items must be in their original condition, unused and in their original packaging.
• Refund will be issued within 7 business days of receipt and inspection of the returned item.
• Return costs are the responsibility of the customer, except in the event of a defect or error on our part.

Exceptions:

• Promotional or sale items are not eligible for a refund, but can be exchanged for an item of the same value or a credit.
• Personalized or made-to-order items cannot be returned unless there is a defect or error on our part.

We understand the importance of receiving your order quickly and in perfect condition. Here is our delivery policy:

• Delivery Methods: We offer several standard and express delivery options to meet your needs. Delivery times vary depending on your region and the shipping method chosen.

• Careful Packaging: Your items will be packaged with the utmost care to ensure that they arrive in perfect condition at their destination.

• Delivery Costs: Delivery costs are calculated based on the weight of your order, your location and the delivery method selected. Details of delivery costs will be indicated during the ordering process.

• Order Tracking: Once your order has been shipped, you will receive a tracking number that will allow you to follow the progress of your delivery.

We strive to make the delivery process as simple and transparent as possible. If you have any questions or concerns regarding your delivery, please do not hesitate to contact us and we will be happy to assist you.